21.com Casino Review – Games, Software & Welcome Offer

21.com is an online casino managed by Betpoint Group and 21.com Ltd, under Malta Gaming Authority and Curacao eGaming licence. Apart from a diverse gaming portfolio with hundreds of games, 21.com casino offers a dual welcome bonus. After registering an account, the new members will be able to claim free spins, while the depositing members can choose to match four initial deposits.

21.com Casino Gaming Categories and Software Providers

Games at 21.com casinos are grouped under five categories:
• Featured
• New
• Slots
• Video Poker
• Table Games

The live casino is not a part of the 21.com casino, and only two table games compensate for the lack of the live dealer tables – American Roulette and Atlantic City Blackjack by Microgaming. Video poker variants are provided by Betsoft, while slots are supplied by Pragmatic Play, Microgaming, Play’n GO, Push Gaming, Quickspin, NYX, Elk… All games are available in demo-play mode and can be played on the go – 21.com is mobile-device optimized and RNG certified.

21.com Casino Bonuses and Promotions

The 7 Piggies Free Spins become available as soon as you complete the registration process. In the next 21 days, 10 spins will be loaded on your account daily, starting with the first session of spins triggered on the same day.
The welcome wagon does not end there; players who submit their first deposit will be able to claim deposit match bonus cash. The offer extends to four deposits, and to redeem it, the players will need to use bonus codes:

• 1st deposit – 100% match (up to €50) / code: BONUS1
• 2nd deposit – 50% match (up to €50) / code: BONUS2
• 3rd deposit – 25% match (up to €50) / code: BONUS3
• 4th deposit – 200% match (up to €60) / code: BONUS4

Before being eligible for claiming the winnings on bonuses, the players will need to meet x50 wagering requirements. The casino also runs other promotions and active members will get to compete for free spins, cash, and other prizes.

Deposits and Withdrawals

21.com accepts Trustly, Visa, Neteller, Skrill, Paysafecard, and Bank Transfer deposits. The transactions fees are applied to both deposits and withdrawals – €1.99 on deposits and €3.00 on withdrawals. The payouts are capped at €5,000 per day and processed in 1-2 days.

Customer Support

Casino 21.com support team can be contacted (allegedly) 24/7 via Live Chat or email (support@21.com). According to the information on the site, the agents are at your disposal day and night, however, you will soon discover that offline time does exist.

The same means of communication should be used for complaints. The casino does not employ services of an Alternative Dispute Resolution body and all issues should be reported to the support team.

 

Pros / Cons
  • No-deposit welcome bonus – 210 Free Spins upon registration
  • Multilingual customer support team – agents can assist you in English, German, Norwegian, Swedish, and Finnish
  • Exceptional selection of video slot games
  • No live dealer tables
  • Extremely limited casino games selection
  • Deposits and withdrawals are subject to processing fees

121% first deposit bonus up to $/£/$300

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