Casino Joy is a Genesis Global Ltd online casino, that holds the UK Gambling Commission and Malta Gaming Authority licences. At the moment, the operator features an impressive gaming portfolio with more than 1,300 games, including live dealer tables powered by Evolution Gaming.
As an experienced operator that manages multiple online casinos, Genesis prioritizes their members’ safety by implementing SSL encryption technology and following PCI security standards. In addition to protecting their players’ privacy, the casino also rewards the new member’s trust by offering generous sign-in offer, unlocked on the first deposit.
Casino Joy Gaming Categories and Software Providers
Games at Joy casino are categorized according to type and the players will be able to choose between Slots & Jackpots, Casino games, and Live Casino. Each of the above-mentioned group has more specific subcategories, which allow the members to quickly navigate through the offer:
- Hot Games > New Games and Popular Games
- Slots & Jackpots > Jackpots, Video Slots and Classic Slots
- Live Casino > Roulette, Blackjack, and Other Games (such as Dreams Catcher, Baccarat, and Poker variants)
- Casino Games > Roulette, Blackjack, and Other Games (with Scratch, Keno, Video Poker, and specialty games variants)
The lack of more advanced search filters is compensated by the option to save your favourite releases. This, along with the activity history that saves the recently played games, will help you explore the site more efficiently.
The most popular releases are stored under a separate category, where the players can find the hottest games by Quickspin, NetEnt, Microgaming, Big Time Gaming, Play’n Go, and other partnering providers.
Casino Joy Bonuses and Promotions
Welcome offer is available to all the players who register an account and place their first deposit. The bonus cash (bundled with 200 Starburst Free Spins) will be added to a total of 4 deposits, as follows:
- 1st deposit – 100% on amounts up to $200 + 200 Free Spins
- 2nd deposit – 50% on amounts up to $200
- 3rd deposit – 25% on amounts up to $300
- 4th deposit – 25% on amounts up to $300
Deposits and Withdrawals
Casino Joy accepts Visa, MasterCard, Maestro, Trustly, Skrill, Neteller, Sofort Banking, Entercash, Giropay, Euteller, Boku, Paysafecard, Instadebit, Interac, EcoPayz, Entropay, and EasyEFT. The withdrawal limit is $5,500 per week and the pending time is 24 to 72 hours, while the settlement will depend on the payment method you select.
Casino Joy providers the members with Live Chat, email and phone support available on 00356 20341518. The general inquiries should be sent to firstname.lastname@example.org, while complaints are emailed to email@example.com.
Pros / Cons
- Excellent choice of games – over 1,300 variants
- Weekly bonus gift for all members that placed a deposit during the past week
- Live customer support – phone and chat
- No around the clock customer support
- Low withdrawal limits – only $5,500 per week or $22,000 per month
- No advanced search filters that would allow you to focus on a specific provider or feature