Casino Duelz Review – Games, Software Providers & Bonuses
Duelz is an interactive online casino operated by SuprPlay limited, registered in Malta and licenced by UKGC and MGA. Thanks to its unique approach to online gambling, the operator won EGR Marketing and Innovation Award in 2018, leaving behind casino Calzone, Bethard Group, and other highly ranked developers. Although compatible will desktop devices, Duelz casino will give the best performance on mobile devices.
This is in line with the site’s interactive and dynamic concept, which promotes the members’ interaction and friendly rivalry. From the moment you complete the registration process, you will get to challenge other members to duels, using spells to eliminate your opponents. The spells can be either purchased or conquered in honourable fights with your adversaries.
Casino Duelz Gaming Categories and Software Providers
Duelz offers a gaming portfolio of approximately 500 games, including slots, blackjack, roulette, baccarat, poker, video poker, etc. Unfortunately, the casino lacks an advanced systematization of games, which contributes to a more chaotic experience of the site.
Live tables are not a part of the offer, although the gaming platform is powered by two of the best live software providers in the business – NetEnt and Evolution Gaming. Other providers featured on Duelz are Microgaming, Yggdrasil, Quickspin, Betsoft, Play’n GO, NextGen, Genesis, Yggdrasil, iSoftBet, Endorphina, 1×2 Gaming…
Casino Duelz Bonuses and Promotions
At the moment, Duelz does not offer any welcome offer or daily promotions. The only form of bonuses are the treasure chests and spells that the members win in casino duels.
There are, however, a few discrepancies. According to the casino’s preview, the future bonuses will be releases as real cash or free spins, immediately available for withdrawal, with “no string attached”. At the same time, the information under Terms & Conditions is not in line with the above stated. Apparently, the currently non-existent bonuses will be subject to x30 wagering requirements.
Deposits and Withdrawals
Deposits at Duelz casino can be submitted via Entercash, Euteller, MasterCard, Paysafecard, Skrill, Trustly, Visa, and Zimpler. The transactions are fee free, except for Visa and MasterCard payments (2.5% deduction). Withdrawals are processed with no fees and settled in 1 to 4 days. The withdrawal limits depend on the payment method, starting at €3,000 per transaction.
Duelz casino support is available via live chat and email (firstname.lastname@example.org). The complaints are resolved through IBAS, if the resolution provided by the casino representatives is not satisfactory. The agents are available 24/7, and you will be able to rate the service quality at the end of the chat session.
Pros / Cons
- Interesting approach that allows more engaging casino activity
- Fast withdrawals and around the clock support
- SSL encryption technology that protects the users’ sensitive details
- Conflicting information regarding the bonuses and no welcome offer
- No live table games
- No practice-play mode or advanced filtering system